Archive for Instagram

Why You Need to Keep Business and Personal Social Media Separate

Reading Time: 4 minutes

In this climate of deeply divided political and cultural issues, it’s very easy to offend someone just by replying, retweeting even posting on the wrong account.

Now, if you happen to work in politics or a religious organization, this article isn’t for you. It’s expected to see those types of posts on your social media.

But, if you are trying to sell a product or service to the average consumer or to business people, you need to make sure you don’t alienate a potential customer by liking or commenting on a political or religious post.

Keep in mind that just about everything you do online is public.

So if someone Googles your name, more than likely they’ll find your personal accounts as well as professional/business accounts. If you post political or religious views on your personal accounts – that’s OK – it’s expected.

Here’s how the individual social media networks breakdown when it comes to personal vs. business:

FacebookFacebook – You need a personal account to create a business page. However, if someone lands on your business page from your website, unless they know you personally, they won’t know that you are the owner. If you’re a Realtor or consultant and use your name as a business, have a business page that’s obvious it’s for business only. Don’t use the same picture for your personal account and your business page! You need to easily tell them apart. Put a professional-looking picture rather than a casual one on the business page.

LinkedIn – This is the professional network so, unless you work in politics or a religious organization, keep politics and religion out of your posts. Period.

Twitter – Here you can have 2 separate accounts. The personal one should be in your name and the professional/business one with your company name. Use TweetDeck to mange both accounts on one tool. But be careful! Watch which account you’re posting to. (I have, more times than I’d care to admit, sent a personal post to the business account by accident. You can go and quickly delete it, but be aware that in the few seconds that it was out there, someone probably saw it.)

Pinterest – Similar to Twitter, you can have 2 separate accounts. If you set up an account on Pinterest.com, you’re setting up a personal account. To setup a business account, go to business.pinterest.com. If you want to convert a personal account into a business one, go to the business site and easily switch. However, make sure you delete any personal boards before converting to the business account. If you want, you can “share” boards between your business and personal accounts, but the boards appear on both accounts. It’s better to have business-related boards on your personal account than personal boards on your business account.Pinterest Business

Instagram – Owned by Facebook, it’s easy to accidentally mix business with personal. Instagram is only mobile and visuals – photos, graphics & short videos. Connect and share to FB at the same time. However, make sure that your personal Instagram account connects to your personal FB page and your business Instagram connects to your FB business page. AND watch which account you’re posting to! You can have more than one account registered in the mobile app, so make sure you have your picture on the personal one and your business logo on your business one to tell the difference. (If you don’t think your business needs a logo, then you need to watch my Branding class.)

If you’re not sure how you’ve setup your social media accounts, schedule a free 15-minute phone consult and send me the links to your accounts and I’ll review them with you.

You can also schedule a 1:1 coaching call if you need help straightening out your accounts.

To learn more about the individual social media networks, I’ve got FREE CLASSES on my YouTube Channel. Enjoy!

You can become social savvy!

 

What You Need to Know on How to Build a Social Media Following

Reading Time: 6 minutes

If you’re just starting out with marketing your business on social media or if you’ve had your accounts setup but haven’t been using them, you need to spend some time up front building your social media following.

Here are the steps you need to take to build your social media following:

  1. Free Download: Define Your Target Market WorkbookGet to know your Target Market Niche(s): You must identify your target market personas first. This is a crucial step. For instance, you talk to someone under 40 differently than you would to someone over 40. (Related Content: How to Reach the Generations on Social Media)
  2. Do some research on the social networks and your target: Find out:
    • Which networks do they frequent the most?
    • What are their buying habits?
    • What’s the best strategy to get their attention?
  3. Develop a Strategic Plan where you indicate:
    • What are your goals, metrics and objectives?
    • What type of content are you going to create (blog, video, pictures, podcasts) and the type of content are you going to share from trusted industry sources? You can’t just share your stuff.
    • Create specific strategies for each of the social media networks:
      • If you’re B2B, your primary network will be LinkedIn.
      • If you’re B2C, your primary networks will be Facebook and Pinterest.
      • Secondary networks for both would be Google+ and Twitter (for exposure and SEO).
      • Don’t ignore Facebook and Pinterest if you’re B2B – it still helps with reaching people. And if you’re B2C, don’t ignore LinkedIn – it gives you credibility and LI users are consumers, too! These are tertiary networks.
  4. What You Need to Know on How to Build a Social Media FollowingPut together a tactical plan: You’re going to spend more time up front building a following in your PRIMARY NETWORKS.
    • B2B:
      • 15 minutes a day on LinkedIn
      • Blog 2 times a week on your website
      • Blog once a week on LinkedIn
    • B2C:
      • 15 minutes a day on Facebook
      • 15 minutes a day on Pinterest
      • Blog 2-3 times a week on your website
    • Both: Automate content posting using free tools like HootSuite, Buffer or Dlvr.it to Google+ and Twitter. This could be your re-shared blog posts as well as other related and relevant content of interest to your target market from trusted sources. Use Feedly.com to organize your blog subscriptions.
  5. Search for your target market and follow them on Twitter, Google+ and Pinterest. When you follow someone, they’ll be notified and hopefully, if you’re sharing good content, they’ll want to follow you back. On Twitter, thank people for following you. (That’s the only network where that’s part of its culture.) This should take about 30 minutes a day between all the networks.
  6. Search for and connect with your target market and referral sources on LinkedIn
  7. Share good, relevant content on Facebook. Unfortunately, you can’t search and contact people on Facebook as your business. However, you can start with your own friends and invite them to like our page.
  8. Have both share and follow buttons on your website. Make it easy for people to follow you on the networks and make it easy for them to share your content with their friends. You need to have both social media share and follow buttons on your website

I didn’t mention Instagram, but you should consider it if you’re more B2C and you want to reach the under 40 crowd. Instagram just hit 700 Million monthly active users. Your strategy here will be branded pictures and short videos. SnapChat is for an even younger crowd, under 25. Similar to Instagram, use branded graphics and short videos.

Once you’ve built your social media following, then you are in management, monitoring and maintenance mode. If you’ve mastered the tools, organized your content and got a gist of how each network works, you can manage your social media in 30 minutes a day.

Here are some follower goals for each of the networks for your first month:

  • Facebook: 30 likes so you can start seeing your insights then, 100 so you can start monitoring your competition in “Pages to Watch”
  • LinkedIn: 50 personal connections; 10 followers on your business page
  • Twitter: 100 followers – then you can start getting analytics
  • Pinterest, Google+, Instagram and SnapChate: 10 followers each

At the end of each month, you must review your analytics and insights.

  • Analytics & PlanningOn your website – make sure Google Analytics is setup:
    • Number of visitors and page views
    • Time spent on your site
    • Bounce rate
    • Referral sources: Besides the search engines, which social media networks brought in the most visitors to your site?
    • Conversion rates: How many visitors converted to leads because they clicked on your call-to-action?
  • On each of the social media networks:
    • Number of followers: Have you reached your goal?
    • Most popular posts: Create more of those.
    • Best time to post: When are the majority of your fans and followers online to get the most reach?
    • Follower demographics: Does this match your target market personas?
    • Engagement rate: likes, shares, comments, clicks

Then adjust your strategic and tactical plans accordingly for the next month.

You are probably thinking, “How do I learn HOW to do all this?”

Never fear! Your Social Savvy Solution is HERE!

I’ve got all the classes online from the how-to basics in the Master Class (boot camp) to intermediate (tools & strategy) to advanced (analytics and insights – measuring what’s working and not working). It’s setup in a logical progression with easy-to-follow video classes and demonstration videos so you learn how to do everything the right way.

You learn best practices, the culture of the major networks (Facebook, Pinterest, Instagram, Twitter, LinkedIn, Google+ and YouTube), search engine optimization, blogging and content marketing. Each video is from 15 to 45 minutes long. They’re up 24/,7 so you can watch them at your own time and at your own speed.

All for only $20/m. Full-access to all the videos. Once you get through the basics, you can pick and choose which ones you want to focus on. I upload new, updated videos each month following all the changes and new features from the networks. Cancel at any time. Anywhere else you’ll pay from $25 – $80/m. Why am I less expensive?

My goal is to help the small business owner, like yourself, become social savvy enough to effectively market your business online.

What are you waiting for? Click here to get started now!

Your Social Savvy Solution Members Only

Spring Social Media JumpStart Package: $3500 for doing the “heavy lifting” up-front work. Includes:

  1. Research and planning ($500, regular $675) (1-2 weeks)
  2. Social Media Setups ($500, regular $675) (1-2 weeks)
  3. JumpStart Follower Builder (1 month)
  4. 1 month free online video classes (a $20 value)

Click here for details on the all the services.

Let me do the time-consuming up-front work while you learn how to do it yourself. At the end of the JumpStart, I hand over the reigns. You have 1 month of full-access to all the classes. After that, it’s $20/month for updated videos. (This stuff is constantly changing!)

Billed upfront via Square in 3 payments ($500, 500 and 2500). You can start the online classes with your first payment. Contact me for details. 

Save

Save

How and Where to Best Reach Different Generations on Social Media [Infographic]

Reading Time: 3 minutes

I asked a new client, “Who’s you’re target market?” He replied, “Everyone!” Yikes! Unfortunately, not like back in the day of the Yellow Pages, you can’t place an ad or two in the local paper or the YP and expect to get results. Each social media network has its own audience — a distinct user base. Understanding the different generations and how they use social media, is crucial for effective marketing.

The particular client I mentioned wants to reach a broad audience of different age groups and occupations. Which is fine, however, you market to someone under 40 (Gen Z & Millennials) differently than you would to someone over 40 (Gen X & Baby Boomers) – and on different social networks.

In a nutshell, here’s how, when and where to reach each of the generations: Use Snapchat to reach the under 21 crowd.

Gen Z (<21):

SnapChat and Facebook – the prefer to see real people (authenticity) in marketing rather than celebrities. (Go figure.) Use short, positive content – mostly videos. Best time is early morning and late afternoon.

Use Instagram to reach MillennialsMillennials (22 – 40):

Facebook (their primary news source), Instagram (for the younger half), LinkedIn and Tumblr (Yes, Tumblr is still around!) They’ll skip video ads as soon as they can. 87% own smartphones and will turn to social media when making purchasing decisions. Post relevant, credible content, that they care about.

Gen X (41 – 52):

Use Pinterest to reach Gen XersFacebook (They spend almost 7 hours on there a week!), Pinterest and YouTube. Reach them between 9pm and midnight. They are more brand-loyal than other age groups. Gen Xers have the 2nd largest disposable income and they go for nostalgia and comfort. Use videos and visual content with straight-forward clicks to website. Moreover, they prefer to use a computer rather than a mobile device.

Baby Boomers (53 – 71):

Everyone's on Facebook! These folks prefer email to communicate, yet, they spend 11 hours or more on Facebook each week! They’ll respond to quizzes and polls more so than the other generations. They are vocal and opinionated and prefer slower, informational video content.

 

What stands out to me, besides the fact that they ALL USE FACEBOOK, is that missing from here are Twitter and Google+. That calls for another blog post!

However, not everyone falls perfectly into each of these groups. Individual preferences will differ. That’s why you need to clearly define your target markets’ personas, taking into consideration their habits and preferences first (Get a FREE Workbook!).

This infographic from CitiPostMail, breaks down the generations, which social network they prefer and what type of message will catch their attention:

(Note: There is a discrepancy in the age brackets.)

How and Where to Best Reach Different Generations on Social MediaSo, now that you have an idea where your target market hangs out, your next step is to learn everything you can about Facebook and the networks that they prefer. Best place to start is on my YouTube Channel. There you’ll find, FREE, easy-to-follow videos covering all you need to know about each of the major social media networks, their culture and differences, along with strategies for each of them. Also included are videos on how to use hashtags and how to see what’s working and not working.

This infographic How to Market to Different Generations on Social Media appeared first on Top Dog Social Media.

If we wait.....

Save

Save

Save

How to Simplify Marketing that is More Complicated than Ever

Reading Time: 5 minutes

How Often Should You Blog for Marketing Success?I just watched a webinar on “The Future of Marketing” (this link will take you to the slides). The first presenter, Mark Schaefer made me realize that the “marketing wheel” graphic I use to explain how today’s marketing works is obsolete. Ah, the challenges of keeping up with this stuff!

Before, you wrote a blog post, then shared it on the social networks. Ideally, your target market saw the post, was enticed to click on it, which led them back to your website. Well, that kinda-sorta still works, but it seems like the social media networks, predominantly Facebook, LinkedIn, and I’ll throw in Google+, want publishers to create content just for them. They want to be the content magnets. They want the attention. So your website isn’t the center of it all anymore — the social networks want to be your source of information.

How to Simplify Marketing that is More Complicated than Ever

Source: The Future of Marketing Webinar with Mark Schaefer

What’s up with the Social Media Networks?

The social media networks are in this to make money. They rely heavily on user analytics and data. Moreover, they make changes to their platforms based on that data.

Their objective is to…

  • get people on their platform
  • keep people on their platform
  • collect personal information (yeah, I know, Big Brother)
  • then take that data and use it for advertising

What you need to do in your marketing:

You can’t get around this. To quote the Borg, “Resistance is futile. You must comply.”

  1. Go where your customers are
  2. Focus on building awareness
  3. Give people a reason to go to your website

Because content and information are so readily available — between digital media and apps — people have what they need at their fingertips.

So what’s a small business marketer to do?

  1. Now more than ever you MUST start with narrowing your target market niches. Write up personas, give them names. Get to know them. How do they use social media? What devices do they prefer?
  2. Do some research. Once you’ve narrowed down the niches, you have to study their habits. Breaking them up in to basic age groups is the first key:
    1. Under 25
    2. 25-40
    3. Over 40
  3. What are their pain points/problems that you can solve? How can you make their lives better, easier, more fun, happier, etc.?
  4. Come up with the content that gives them what their looking for — blog posts, videos, podcasts, pictures. What you choose depends on the networks they frequent and what each age group prefers.
    1. Blog posts at least 300 words
    2. Videos that you upload directly to Facebook or Facebook live videos
    3. Short Instagram videos
    4. Short opinion, motivational, inspirational or advice pieces/text accompanied by a picture
    5. Original articles for LinkedIn — especially if you’re B2B
  5. Write this all down in strategic and tactical plans.
  6. Implement the plan
  7. Monitor and measure — check your analytics monthly to see what’s working and not working. Adjust your strategic and tactical plans accordingly.
  8. Plan for the next month – set new goals and benchmarks
  9. Repeat steps 4-8 every month.

By this point you’re probably thinking, “I can’t do this!” “There’s too much!” “I just want to quit!”

That’s why I created Your Social Savvy Solution SIMPLIFIED! Marketing made simple.

Your Social Savvy Solution Simplified! Marketing made easy!Yes, I added another “S”!

If you follow the steps, in that order, you will be able to reach your target market, draw them to your website and convert them into a sale. I outline everything for you. From optimizing your website and profiles for the search engines — both Google and the social networks — to strategizing for each network — to how to measure your efforts. Each step is covered in detail. Even how and where to do research.

Best of all, it’s affordable! Just $20 gets your started! You can watch the all the videos, download all the materials 24/7. Go at your own pace, in your own time. If you’re a morning person, get up early and watch a video or two. If you’re a night owl, watch them at 1am. Whatever works for you! The individual classes are around 15-35 minutes. Everything is in a logical progression. You can view the videos covering where you feel you need more help first then check out the others later on. You have full-access to all training materials.

What’s more, there are new, updated videos each month. As the networks add new features and change things around, I’ll record both presentations and demonstration videos explaining the changes, what they mean to you and what you need to do to adapt it to your business.

Face it. In this age of modern technology, you have to go at the speed of change or definitely get left behind. It’s your choice.

Join now, stop at any time.

Your Social Savvy Solution Members OnlyThe way to get started...

Save

Save

Save

Save

Your Success Plan: 10 Social Media Truths You Need to Know

Reading Time: 11 minutes

I covered SEO and Content Marketing for 2017. Here we go with Social Media Marketing. Think about this: 10 years ago, in 2006, when Facebook, Twitter even companies like HubSpot were in their infancy, who could have imagined that 10 years later, 2.3 billion people would be active in social media? (See more stats in #10 below.)

If you’ve been ignoring, afraid of, or otherwise not doing any social media marketing, well, continue ignoring it at your peril. Yep. If you want to succeed in 2017; because you want new business; if you want exposure, you need to embrace social media marketing.

“You need to invest in other marketing skills and put as much effort and investments in them.” ~Derek Iwasiuk in Addicted2Success

Here’s what’s going to be HUGE in 2017 in Social Media Marketing

1. Facebook Video

Facebook Live Video part of Content Marketing for 2017 SuccessIn 2016, Facebook introduced Facebook Live Streaming Video. You can broadcast from your personal Facebook page as well as from your business page.

“Facebook’s been refining their focus on video for some time, and you can expect this to continue into next year.” ~Social Media Today

Live and Native Videos get more exposure on Facebook than plain posts. A Native Video is one of your videos uploaded directly into Facebook not just a YouTube or Vimeo link shared on your page.

What You Need to Do: If you remember anything from this post it’s VIDEO FIRST on Facebook!

2. Facebook Search

Imagine this: 2 billion searches daily! And they are constantly changing their algorithm in order to “improve” search. Facebook is getting like Google. They want the most relevant content to come up when someone searches for something. On Facebook, that can be posts, pages, videos, people, shopping, places, groups, apps, anything!

So, it’s crucial that you rewrite your Facebook business page descriptions and make them keyword-centric. Create unique keyword-rich using descriptive content. This also applies if you are an ecommerce site.

“Ignore Facebook at your peril — even if you’re B2B!” ~ Brian Sutter, Forbes

What You Need to Do: Apply the same keyword research you did for your website to your Facebook page. Fill in ALL the boxes.

3. Facebook “Seeking Recommendations”

“Whether traveling to a new place, looking for a hair salon, or searching for the perfect place to eat, people already turn to their friends, family, and local Groups on Facebook for advice. We’re rolling out a new tool that makes it easier to get and organize all those recommendations in one place.” ~ Facebook

Finding local events is going to be part of this service. So, if you have an event, set it up on Facebook from your business page. Make sure your graphic is of good quality and you have the description with all the relevant keywords. They’ll be rolling out a new version of the event dashboard in the next few weeks. (“Rolling out” means that not everyone sees the new format at once.)

What You Need to Do: Make sure your Facebook business pages are setup nicely with good graphics and a call-to-action.

If someone is recommending your services or products, you don’t want to miss out on a potential customer because you’ve been neglecting your Facebook page!

Are You Making These Social Media Mistakes?

4. 360° Video on Facebook

Talk about changing perspective! How cool is this!

What You Need to Do: Investigate to see what’s involved with producing 360° video.

Get started with this article from Search Engine Journal.

4. Social Customer ServiceSocial Media Terms Glossary & Online Marketnig Lingo Guide Free ebook

Enough on Facebook! No, back up. The new Facebook business page design makes it easy for a visitor to message you from Facebook. If you have a fast response time – that is, within hours, not days, you’ll get a badge to display on your page showing you have a quick response time.

Twitter is another one. When people are not happy with customer service, they’ll tweet out their frustrations. It’s up to you to be monitoring any mentions or hashtags and respond quickly. Do not do automated responses. Recently, a certain insurance company was trending on Twitter (thousands of people were talking about it) and one person mentioned @Geico. Well, Geico’s automated response system replied to their tweet, with “We’re here to help! Let us know what we can do for you!”. The funny thing is, they were just mentioning it. They weren’t complaining. Instead, Geico, should have picked up on what was going on and used it to their benefit. What happened was, that lots of people were retweeting that tweet and making fun of Geico’s auto response. Not good.

Social Customer Service is expected by consumers however, not many companies are using it.

It’s all about building relationships. Of course, relationships can’t be built if you automate EVERYTHING!

What You Need to Do: Make sure you check your social media at least once a day and monitor your mentions.

5. Twitter will Become more Powerful

News no longer breaks, it tweets.

And our incoming president, Donald Trump knows it. Like him or not, he knows the power of Twitter. He’d rather tweet out an announcement before informing the crowd of reporters waiting in the lobby of Trump Tower. Donald Trump Tweets Secretary of State pickTweets come up in Google search. Because Twitter goes so fast — like a never-ending news ticker — you can easily share 10-20 posts a day. Use a tools like HootSuite (ad link), Buffer or TweetDeck to schedule content out. However, when sharing pictures, make them “native” on Twitter by uploading them directly on Twitter proper or using TweetDeck.

What You Need to Do: Learn Twitter’s Culture so you can use the Tool Properly and Effectively.

6. You’re Going to Have to Pay to Play

Facebook boost post paid advertisingFurthermore, online ads will be more expensive. In other words, your $25 a week will buy you less reach and keyword bids will be higher in pay-per-click (PPC). My advice still is NOT pay for advertising until you’ve tried doing it “organically” (not paid) for 3-6 months. Although, you can continue to avoid paid advertising, but more than likely, your competition hasn’t. You’re going to have to pay to get extra exposure — especially on Facebook. That’s how Facebook makes money. They fix their algorithm (search engine) to show less from business pages that don’t pay. Nevertheless, there are still ways to get exposure on Facebook without paying and it’s with videos. (See #1 above).

What You Need to Do: Familiarize yourself with the Best Practices of PPC and paid online advertising.

Now, I specialize in non-paid, organic social media and SEO marketing. That being said, if you’re thinking of doing paid advertising, here are a few articles to guide you…

7. Social Conversions

Get Your Social Media Startup Pack now!Get them while they’re hot to buy! Those impulse buyers. They see something they like and have to have it now! Social conversions is a feature that many of the social networks are offering. Pinterest has it down with their Promoted Pins. You pin something from your shopping cart and people can purchase it without leaving Pinterest. The idea is to avoid a shopper having second thoughts or being distracted when they go to your online ecommerce site to purchase something.

Facebook, SnapChat, Twitter and Instagram are all working on providing this service. It’s part of PPC or “pay-to-play” that I wrote about above. The networks are attempting to make it easy to pull in your ecommerce products into their systems, but it may take a little programming on your part. Moreover, ecommerce sites like Shopify and Etsy have tutorials on how to integrate your store in the social networks.

By the same token, on the non-paid side, the new redesign of Facebook’s business pages improved on the call-to-action (CTA) button. Make sure you’ve got yours leading the visitor to the right place to get the most conversions.

What You Need to Do: Familiarize yourself and keep up with the latest new ecommerce in social media features.

Make 2017 Your Best Year Ever!

8. Email Matching with Paid Social Media Advertising

Another feature that the social networks are offering is “Email Matching”. You upload your customer email list to the network and when someone on your list logs on, they’ll see your ads.

What You Need to Do: Again, do your research. Learn before spending money.

9. Big Data, Analytics and Insights

Going along with all this advertising comes tracking what’s working and not working. Enter Analytics! Analytics aren’t as scary as they seem and you don’t need to hire an analyst to understand them or to get valuable information from them. Besides Google Analytics, each of the networks has insights and analytics available even if you don’t pay for advertising.

You must check these at least once a month so you can judge which posts were effective and what isn’t bringing you business or doing what you expected. [Related: Determine Your Key Metrics Before You Start]

Free Download: Define Your Target Market WorkbookAll the networks also use the data garnered from users to help you find your target market niche. Additionally, they assist you in targeting your perfect customer. That’s why you need to Define Your Target Market first and then do some research on them. For instance, if you’re on Snapchat trying to reach Baby Boomers, you’re not going to be successful. If you want to reach 12-24 year-olds, then yes, Snapchat is a tool for you.

What You Need to Do: Get into the habit of checking your analytics at the end of each month.

10. Social Media Statistics You Can’t Ignore

In conclusion, here are 10 of 2016’s Big Data stats that should open your eyes to the power of social media marketing.

  1. Close to 2 billion people are active mobile social users (Vendasta). This means that people take their social media with them wherever they go. They access it at all times of the day. This is why it is so important that your website is optimized for mobile (and I wrote about this in the 2017 SEO post) so when a mobile user goes from your social media page to your site, it’s a smooth transition to a conversion.
  2. 84% of Internet users are on Facebook (Vendasta). Even if you’re a B2B business, you can generate leads on Facebook. That’s where the people are! That being said, with more and more businesses, both B2C and B2B, marketing on Facebook, it behooves you to have a distinct strategy to reach your specific target market. Without a good strategic plan, you’ll be wasting time, effort and money and not getting the results you want.
  3. Over 40% of Twitter‘s 317 million active users learn about products and services via Twitter (Vendasta). I recommend using Twitter daily for brand exposure and SEO. (See #5 above)
  4. 7 out of 10 professionals describe LinkedIn as a trustworthy source of professional content (SmallBizTrends). In addition, 50 percent of B2B buyers use LinkedIn when making purchasing decisions. Even for B2C businesses, both your personal profile and company pages on LinkedIn boost credibility. In case you didn’t know, Microsoft bought LinkedIn so look for some big changes to the platform in 2017.
  5. There are 540 million active users on Google+, 62% of them are B2B marketers (Vendasta). Believe it or not, there are active users on Google+. The power of G+ is that everything posted “public” gets indexed in the search engine.
  6. 60% of millennials have an account on Instagram and they hit 500 million active users in 2016 (Vendasta). They grew by 100 million in one year. Facebook owns Instagram and they’re only going to be making it a better user experience.
  7. Pinterest has more than 150 million monthly active users (HootSuite). 60% of pinners are under 40 years old. Though the majority of Pinterest users are women, the male population on Pinterest has increased by 120% in the past year. (Must be all the DIY stuff!)
  8. 50% of young adults in the US watch videos on Snapchat (Vendasta). They hit 200 million users in 2016. 60% of millennials in America use Snapchat. If you’re trying to reach the younger market, you need to consider Snapchat.
  9. There are 900 million unique visitorss to YouTube every month (Vendasta). They are the most visited online platform with 8 out of 10 Internet users visiting YouTube monthly.
  10. Almost 90 percent of marketers say their social media marketing efforts have increased exposure for their business, and 75 percent say they’ve increased traffic. (SmallBizTrends)

What You Need to Do: Stop procrastinating and get your social media act together NOW!

Free Phone Consult & Social Media Audit

Save

Save

Save

Save

Save

Q&A: Do I Have to Follow Back Everyone Who Follows Me on Social Media?

Reading Time: 4 minutes

Someone asked, “Should I follow back everyone that follows me on social media?” It depends. I explain in this video:

Below is the full transcript of “Should I follow back everyone that follows me on social media?”:

Should I follow back everyone that follows me on social media?Someone asked, “Should I follow back everyone that follows me on social media?” It depends. Let me explain. On Facebook, a business can’t follow a person. They can thank a person for liking their page — especially if they’re trying to get the first 30 or 100 likes. You get added features at those benchmarks. On LinkedIn, you connect with people who would be potential clients and/or referral sources and you don’t have to accept every invitation to connect. Twitter is the only network with a culture where people expect to be thanked for following you, retweeting – that is sharing a tweet with their followers — or mentioning – aka a “shout out”. You don’t have to follow everyone back. Here’s how you can judge who to follow or who to ignore on Twitter.

Are they in your industry or a related industry? Look to see how many tweets they’ve made and how many followers they have. Are they sharing content that is of value to you or your target market? You also want to follow influencers and newsmakers — the folks with a lot of followers and are actively tweeting.

Look at when they joined Twitter and when they last tweeted. They could be a newbie. If you like what they’re posting, by all means, follow them back. Basically, everyone starts off as a newbie – following a lot of people to get noticed; then as you share good, quality content, you become a relationship builder with more or less an even follower to following ratio. And that’s the idea — you want build relationships.

You eventually become a newsmaker. OK, you might not get to the millions of followers like Forbes has, but you’ll have more followers than you are following. At this point, you can be choosier as to who you follow back.

Beware of the fake accounts. They usually are an egghead – they haven’t uploaded a picture or logo; they may have many followers, but a couple of tweets. You can just ignore these folks. There are also the ones that want to sell you something. You don’t need to thank these either or follow them back, unless you may be interested in what they’re selling.

You may encounter information gatherers. These folks follow a lot of people, but they don’t tweet much and they don’t have nearly as many followers as the number of people they are following.
Basically, if they’re not tweeting – and tweeting recently and a least something daily, they’re not worth following. Which brings me to the point that, if you’re not tweeting regularly, you’re not worth following!

What about Instagram? Well, same thing applies. Do you like what they’re posting? If so, then follow them back. On Instagram, you can only like or comment on a picture or a story that someone shared. On both Twitter and Instagram, you an always unfollow someone if you don’t like what they’re posting.

Hey, and if you have a burning social media, SEO or content marketing question, please either comment below or shoot me an email! Thanks for watching & my goal is to help you get social savvy!

If you still don’t get how all this works, check out the Social Media Marketing Resources at Your Social Savvy Solution!

Free Phone Consult & Social Media Audit

Save

Save

Get Found On Social Media-they’re as Powerful as Google

Reading Time: 3 minutes

The social media networks: Facebook, LinkedIn, Twitter, Google+, Instagram, Pinterest and YouTube, each have very powerful internal search engines that rival Google.

If you don’t have your business profiles optimized for their search engines, you won’t come up in search results. They work the same as Google — based on keywords and phrases that searchers enter into the search box to find what they need.

Also, your social media business profiles come up in Google search. Searching for information on a business, I entered the name and their LinkedIn company profile came up first – above their website! I was searching to get more information on a candidate and when I Googled her name, her Facebook business page came up before her website.

Here are some tips to help you tweak your social media to make them POWER PROFILES!

  1. Clearly define your target market. The better you get to know your target market niche, the better you’re going to be able to reach them.
  2. Do some keyword research. This will tell you the keywords and phrases your potential customers are using. Google Keyword Planner is the best. It’s part of their AdWords program, but it’s free to use.
  3. Twitter has a powerful internal search engine as do all the social media networks. Once you have your keywords, it’s time to get creative with your social media profile descriptions.
    1. Twitter and Pinterest only give you 160 characters so don’t use “flowery language” — make it keyword-centric.
    2. Facebook, Google+, and LinkedIn give you a lot of space, use it! But same thing — keep it keyword-centric.
    3. Instagram is shorter at 150 characters.
    4. YouTube gives you several places to add descriptions including the video defaults. BTW, YT is the 2nd largest search engine next to its parent, Google. “How to” is the most searched-for phrase.
    5. Use hashtags on the major keywords on Twitter, Pinterest and Instagram.
    6. Spell check! Some of these search engines give you exact matches. If you misspelled something, it won’t come up.
    7. Put yourself in your target market’s shoes. Look at everything from their perspective.
  4. Make sure you have the correct URL (web address) linked properly. This helps with overall Search Engine Optimization (SEO).

You have only 7 seconds to catch a visitor’s attention. Make it good!

Your graphics should be of good quality, not fuzzy and a visitor should know instantly what it is you do and have to offer.

If you need help with your social media profiles, here are two alternatives for you:

  1. Grab our Social Media Success Startup Pack (ON SALE NOW!) – it has all the resources you need for keyword & market research, plus much more!

  2. Schedule a free 30-minute phone consult and analysis. I’ll look at your website, even do an SEO test, and your social media networks and tell you what could be improved.

Are Snapchat & Instagram Effective to Promote my Business?

Reading Time: 3 minutes

Just because a social media network is hot — like Snapchat & Instagram — doesn’t mean that you need to be marketing your business on it.

I had the honor of presenting at a large group of Realtors that focus on high-end, over $500,000 homes. I was asked this question, “We were told to start using Snapchat and Instagram Stories. What do you think?”

I responded with, “That’s not your target market.”

55% of users on Snapchat & Instagram users are under 25.

I don’t think that very many 18-25 year-olds can afford to buy million-dollar homes.Define your perfect target market - are they on Snapchat & Instagram?

Don’t listen to the hype!

Any social media marketing will not work unless you first and foremost clearly define your target market’s persona!

Then you need to do some research. The data is out there. You just have to find it. Do some research on the networks themselves. What are their demographics?

Here in my free Mini-Course I cover the major social media networks:

An effective social media marketer is an educated one.

Effective marketing is more than just posting on Facebook or tweeting out a “buy this, it’s great” post once a day.

No one is going to follow you if that’s all you post!

People go online for 3 basic reasons. To…

  1. Be informed. They want to know what’s happening in the world, with their family and friends, with their favorite celebrities, etc. Or they are searching for an answer to a problem, a product they want or need, etc.
  2. Be entertained. They’re bored. They need a break from their everyday lives.
  3. Connect with people — chatting, discussing, arguing, sharing, laughing…

Therefore, you need to step back and look at the bigger picture — they are all related to emotion.

If you really get to know your target market,
you’ll understand their EMOTIONS.

Social Media Start-up packageThis is what you need so you can successfully develop an effective social media marketing strategy: The Social Media Success Startup Pack.

It includes:

  • The Define Your Target Market Workbook – whether you’re B2C or B2B, it’s the first step in any successful marketing plan.
  • Valuable, time-saving guides on where and how to do online research, free tools, plugins and resources.
  • The Ultimate Social Media & Online Marketing Lingo Glossary – learn how to engage the natives!
  • Branding Beyond the Logo video class – you’ll look at color differently after taking this class!
  • Social Media Marketing Strategic and Tactical Planning Templates that will serve as guides so you can meet your goals.

Even if you’ve been in business and attempting social media marketing for a while, you will find this material useful and it will help you give your marketing efforts new energy.

Click here for details….

The #SocialSavvy Consumer

Reading Time: 4 minutes

“Buyer Beware”

Back in the day, whenever you purchased something, the advice was, buyer beware. Before you bought something or hired someone, you had to see credentials, check reviews, or asked a friend or colleague.

Today’s buyers are savvier and more demanding. They expect more. And, if you can’t provide content they can actually use, they will go elsewhere. They are…

Social Savvy

They know where to look. They know who to ask. They know.

They buy from those they know and trust.

Why You Need to Become Social Savvy

To be successful in today’s marketing, you need to know your target market inside and out. You need put yourself in their shoes. Where are they hanging out online? What are they going to enter into the search box to find you? When they have a problem (a pain point) where are they going for answers? How are you going to solve their pain point?

People get online for a variety of reasons:

  • To be entertained
  • They need or want something
  • They have a problem and are seeking help
  • To know what’s going on, see what happened, curiosity, see what’s trending
  • To keep up with their friends and family
  • To learn about the latest products
  • To keep up with fashion and style

The Social Savvy ConsumerWhen your potential customer discovers your website, what do they find?

Articles with answers to their problems? Stories about people like them who have the same issues and how your business solved their issue? An easy-to-see, clear, call-to-action where they can join a list, get a freebie or more info? Entertainment?

When that person finds your Facebook, Twitter or Google+ page what will they find?

A logo graphic that’s cut off? A cover graphic that’s fuzzy or has text that is blocked by page features? Or good quality graphics that instantly tell them what it is that you do? Your last post was over 2 months ago, a few minutes or hours ago? The posts are all about how great the business is — selling, selling, selling?

Having an incomplete or fuzzy-looking social media page is like having a sloppy lobby.

These pages are your company’s façade. They’re your online image. Everything from pictures, the about section and what your posting is part of your brand. What does it say about you?

Are you Social Savvy? Or does it say that you clearly don’t know what you’re doing?

Folks, it’s 2016. Social Media is not going away. You either have to have your act together and get in game or start planning to close or sell your business (if that’s where you have to go, I have someone who can help you).

Start here: Download the Free Define Your Target Market Workbook to find your niche.

Then do some research – where are they hanging out online? Which networks do they prefer?

Learn about the networks. They are like foreign countries with their own culture and lingo. Find communities where your target markets are as well as referral sources.

Make sure your social media profiles and website are optimized for search. Each of the networks has their own powerful, internal search engine.

Think Keyword-Centric

Develop a strategic and a tactical social media marketing plan. This will be updated every month based on your analytics and insights, which tell you what’s working and what’s not working.

If you keep doing what’s not working expecting different results – that’s insanity!

Remember, not being Social Savvy is no longer an excuse. You can learn, practice and succeed at social media marketing with a little help from your friends at AZ Social Media Wiz.

We can do it for you or teach you how to do it yourself.

Click here to schedule a free, 30-minute phone consultation so we can analyze your current online efforts and help decide the best direction for your company.

 

5 Target Market Personas for Non-Profits

Reading Time: 3 minutes

5 Target Market Personas for Non-ProfitsUnlike a for-profit business that usually has one main target market, maybe two, a non-profit has several – at least 5 distinct ones. These 5 target market personas need to be clearly identified and embraced. You need to get to know them – intimately. You also need to find them in the social media networks to be able to build relationships with them.

Here’s a rundown of the 5 Target Market Personas for Non-Profits:

  1. Donors and Sponsors – these are you main fundraisers. They love your cause and show it by their generosity.
  2. Volunteers – they are the heartbeat of your organization. They are passionate for the cause and show it by giving their time.
  3. Advocates – these people believe in your cause and show it by being ambassadors on social media and raising awareness. They’ll share your content with their friends without thinking twice.
  4. Clients / Members – the people you serve. If you’re a charitable organization, they are the people you help. If you’re an association, they are your members. Without clients, you have no reason to exist.
  5. Board Members – these are the brains of your NPO. They help make major decisions. They are volunteers who have the experience of running their own companies or have a c-level or managerial backgrounds. They contribute their knowledge and expertise.

Now, some of these can overlap. Board members can be donors and sponsors. Everyone can be an advocate and everyone can help with social media.

How to use Social Media to find these People:

  • LinkedIn (B2B): Here you’ll find your executives, donors, sponsors, board members and association members. Join and contribute to groups. Post regularly to your personal updates and to the organizations LinkedIn company profile. Write a “post” (longer article) a couple of times a month to gain exposure.
  • Facebook & Pinterest (B2C): Reach volunteers, advocates and clients
  • Twitter & Google+: Excellent for getting exposure, building awareness, driving traffic to your website and search engine optimization.
  • YouTube, Periscope & Instagram: These media channels are the best way to showcase your organization, what you do, how you help, etc. Great for events and building awareness.

It’s important that you educate your current volunteers and staff to reach out and support your organization on social media.

Free Download: Define Your Target Market WorkbookBetween our Social Media Marketing Full-Access Tutorials and Greater Phoenix SCORE’s Non-Profit Workshops, you can learn how to structure your non-profit and reach your targets.

Start by downloading our free Define Your Target Market Workbook. You’ll need to do one for each of your targets.

 

Free Phone Consult & Social Media Audit

Save

Save