Besides, the COVID-19 pandemic, who will be sitting in the Oval Office on January 20th and the COVID vaccine, here are some January Awareness and Observance Days that will probably be trending on Twitter. You can also expect anything dealing with weight loss and new year’s resolutions, goal setting, etc. to be trending. Plan ahead… Read more Plan Ahead: What will be Trending in January on Social Media
Marketing is an essential function of any business who wants to draw new customers. Whether B2B or B2C, you have to promote your business so people know you exist — you need a marketing budget. Today’s marketing is way more complicated than before which makes it crucial for small business owners to carefully plan and… Read more How Much Should a New Business have in their Marketing Budget?
December is such a fun month. Whether you celebrate Christmas, Hanukah or Kwanzaa, it’s a month mostly of partying, shopping and gift-giving. However 2020 has affected you or your business, you can’t stop marketing or people will think you fell off the face of the earth. Schedule out tweets using TweetDeck — especially over the… Read more What’s Going to be Trending on Social Media in December
It’s unfortunate that many business owners are ignoring social media — especially Facebook and Twitter — and especially when it comes to customer service. One of my clients opened a “rage room” in Tempe. Back when he first opened, someone wanted to book a party and had a question. The contact form on the website… Read more Why Social Media is Important for Customer Service
Nothing like waking up in the morning to a social media emergency! What’s a Social Media Emergency? When you wake up to find that some evil person: Hacked into one of your accounts and posted something derogatory or offensive Hacked into a follower or an employee’s account and posted something bad using your company’s name… Read more What is a Social Media Emergency? (And What to Do About it!)