Video Q&A: Is There a Business that Doesn’t need to be on Social Media?

Social Media Tactical Marketing template

Someone once asked me, “Are there any businesses that don’t need to be on social media?” I answer the question in this video: You don’t need to be on Social Media if….. Your only client is the government You’re a wholesaler and you have all the clients you need You’re a dog walker who has… Read more Video Q&A: Is There a Business that Doesn’t need to be on Social Media?

10 Reasons Why your Social Media Marketing isn’t Working

social media marketing not working

What’s your social media marketing strategy? Posting and posting and posting some more? Are you getting the results you want? Insanity – doing something over and over again expecting the same results. Is Your Social Media Marketing Yielding… increased traffic to the website? better search engine results page (SERP) rankings (SEO)? increased sales? increased following?… Read more 10 Reasons Why your Social Media Marketing isn’t Working

Customer Service and Social Media: Are You Losing Sales?

Customer focus for better reach

Customer service is now in real-time. With the increased use of social media, people are more likely to tweet a question or post a complaint on Facebook before picking up the phone. It’s up to the businesses to monitor their social media – either their brand, user name, or a hashtag. Be Where Your Customers… Read more Customer Service and Social Media: Are You Losing Sales?

Should you Outsource your Social Media Marketing?

Should you outsource your social media marketing?

NO! Well, it depends. I know a lot of social media marketing service providers are going to disagree with me, but here’s my philosophy… Hiring an outsider to manage your company’s social media marketing is like hiring a salesperson and sending them to talk to your potential customers without training them!  In my almost 40-years… Read more Should you Outsource your Social Media Marketing?

What’s Your Story? How to Blog for Business Success

What's Your Story? How to Blog for Business Success

Everyone–and every business–has a story to tell. Our personal stories help us reflect and understand our lives; our company story can do the same for our business. Starting a blog that shares our company story means a willingness to overcome the hurdles in our way: time, learning curve, fear of failure. We’ve all started something… Read more What’s Your Story? How to Blog for Business Success