Why Social Media is Important for Customer Service

Why Social Media is Important for Customer Service

It’s unfortunate that many business owners are ignoring social media — especially Facebook and Twitter — and especially when it comes to customer service. One of my clients opened a “rage room” in Tempe. Back when he first opened, someone wanted to book a party and had a question. The contact form on the website… Read more Why Social Media is Important for Customer Service

Why You Need to Be On Pinterest for Exposure and SEO

Pinterest for Exposure and SEO

There are a lot of stressed-out people on Pinterest. How do I know that? I wrote a blog post for one of my clients, Simply Smashing Rage Room (opened in Nov. 2017, in Tempe, BTW) titled, How To Increase the Serotonin In Your Brain. It included an infographic (a graphic with data) which I pinned… Read more Why You Need to Be On Pinterest for Exposure and SEO

What You Need to Know on How to Build a Social Media Following

If you’re just starting out with marketing your business on social media or if you’ve had your accounts setup but haven’t been using them, you need to spend some time up front building your social media following. 8 Steps you Need to Take to Build Your Social Media Following: Don’t think you can skip any… Read more What You Need to Know on How to Build a Social Media Following

Q&A: Do I Have to Follow Back Everyone Who Follows Me on Social Media?

Social Media followers

Someone asked, “Should I follow back everyone that follows me on social media?” It depends. I explain in this video: Below is the full transcript of “Should I follow back everyone that follows me on social media?”: Someone asked, “Should I follow back everyone that follows me on social media?” It depends. Let me explain.… Read more Q&A: Do I Have to Follow Back Everyone Who Follows Me on Social Media?

What you Don’t Know about Social Media can Hurt Your Business

Social Media confusion

If you haven’t noticed by now, if you haven’t already… it’s time to take Social Media Marketing seriously! I see SO MANY small business owners still making the same mistakes over and over again on the social media networks and it breaks my heart! And it’s only because: You don’t know what you don’t know!… Read more What you Don’t Know about Social Media can Hurt Your Business