Archive for Twitter

How Social Media Helped Save Lives During Hurricane Harvey

25 years ago this past week I was living through Hurricane Andrew in Miami. 13 years ago this Labor Day weekend I was enduring the 2nd of 2 hurricanes, Jeanne (Frances came 2 weeks earlier) in Palm Bay, FL.

After Andrew, though by the grace of God my home and belongings were spared, I spent 2 weeks with no electricity. I depended on the radio and the newspaper for news. After Frances and Jeanne, I was only out of power for 3 days each. Probably because I lived near the hospital. Nevertheless, I lost all my refrigerated food twice and the whole area was depressed. That’s why I moved to Phoenix, AZ.

Watching Hurricane Harvey hit Southeast Texas this week was heart-wrenching. After each of the hurricanes that I lived through (6 in total), there was a strong sense of community and people helping people — strangers in need. However, a form of communication that was not around 13 years ago is social media.

Those of you who think social media is silly, this will change your minds.

One of the news videos highlighted #HarveySOS on Twitter. Using this hashtag, people in need of rescue posted their addresses and needs. Rescuers could then go find them in boats, helicopters or trucks to get them to safety and shelter.

How Social Media Helped Save Lives During Hurricane HarveyWhen Harvey moved northeast toward Port Arthur, #PortArthur was trending on Twitter. Here’s what was there:Twitter screenshot of #PortArthur Hurricane HarveyTwitter Screenshot Port Arthur Rescue tweets Hurricane Harvey

Notice how many retweets under each tweet. That’s the icon with the 2 arrows. Thousands of people retweeted these cries for help to their followers. Dozens responded — that’s the first icon with the bubble. Hundreds “liked” or saved them.

Wow. Think about the impact social media has made.

Now, we can watch as companies, organizations and charities use social media to raise funds, get donated items and help rebuild Texas.

It’s true that…

News no longer breaks, it tweets.

I hope this has convinced you to take Twitter seriously. Thank God for Twitter and social media.

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How to Measure Your Social Media Marketing with Analytics

Social media marketing analytics and insights are your friend! They play a crucial role in your marketing success. Basically, they tell you what’s working and not working. Each of the social media networks has their own analytics or insights. Moreover, they give you data — information about your followers or fans to help you market to them more effectively. Here are all the analytics classes.

Note: These are advanced classes! You should go through the individual network classes first!

First an overview of the information available to you and then below are some of the individual networks and where to find their analytics and insights. Some networks offer better analytics than others.

Analytics 104: An Overview


Class notes: https://azsocialmediawiz.com/wp-content/uploads/Analytics104.pdf 

Facebook Insights:

Facebook Insights tell you the demographics of your fans, where they’re located, what posts got the most engagement, even the best time to post.

Pinterest Analytics:

Pinterest Analytics tell you a lot about your followers and which of your pins got noticed and saved. It also gives you info on what else your followers like as well as data from anything pinned from your website.

Twitter Analytics:

Similar to Pinterest, Twitter tells you a lot about your followers: where their located, what else interests them and which of your tweets got the most engagement.

WordPress JetPack Site Stats:

WordPress JetPack site stats tell you how many people visited your website or blog, where they came from and which posts or pages were most popular.

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How to Survive Twitter: Manage it with TweetDeck

How to Survive Twitter: Manage it with TweetDeckTweetDeck is a free tool by Twitter for Twitter. It helps you manage your Twitter account easily, see who’s followed, retweeted or mentioned you, create lists to monitor competition, monitor hashtags and most importantly, schedule tweets to post in the future. Great time-saving tool!

I first discovered TweetDeck when I was trying to manage an employer’s Twitter account as well as my personal one (because I was promoting a book). I was switching back and forth having to log out of one to log into the other. I also needed a way schedule tweets to out in the future. (Twitter’s up 24/7, you don’t have to be!)

How to Manage Your Twitter account(s) with TweetDeck:

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Video: How to Use Hashtags to Effectively Market Your Business

Hashtags are everywhere! Even on LinkedIn! Use them consistently to brand your social media posts. This video will show you how. I also cover them in the Twitter class.

How to Use Hashtags to Market Your Business in Social Media:


Class notes: https://azsocialmediawiz.com/wp-content/uploads/Hashtags.pdf

 

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Video: How to Effectively Market Your Business with Twitter

If you’re Social Media novice, you probably think Twitter is a waste of time. It’s not. Tweets come up in Google searches. Thus, each time you share a blog post on Twitter it gets indexed in the search engine helping with SEO. Think of Twitter as a never-ending news ticker. Use it for exposure and to find your target market.

How to Effectively Market Your Business with Twitter

Class notes: https://azsocialmediawiz.com/wp-content/uploads/Twitter.pdf

 

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What You Need to Know on How to Build a Social Media Following

If you’re just starting out with marketing your business on social media or if you’ve had your accounts setup but haven’t been using them, you need to spend some time up front building your social media following.

Here are the steps you need to take to build your social media following:

  1. Free Download: Define Your Target Market WorkbookGet to know your Target Market Niche(s): You must identify your target market personas first. This is a crucial step. For instance, you talk to someone under 40 differently than you would to someone over 40. (Related Content: How to Reach the Generations on Social Media)
  2. Do some research on the social networks and your target: Find out:
    • Which networks do they frequent the most?
    • What are their buying habits?
    • What’s the best strategy to get their attention?
  3. Develop a Strategic Plan where you indicate:
    • What are your goals, metrics and objectives?
    • What type of content are you going to create (blog, video, pictures, podcasts) and the type of content are you going to share from trusted industry sources? You can’t just share your stuff.
    • Create specific strategies for each of the social media networks:
      • If you’re B2B, your primary network will be LinkedIn.
      • If you’re B2C, your primary networks will be Facebook and Pinterest.
      • Secondary networks for both would be Google+ and Twitter (for exposure and SEO).
      • Don’t ignore Facebook and Pinterest if you’re B2B – it still helps with reaching people. And if you’re B2C, don’t ignore LinkedIn – it gives you credibility and LI users are consumers, too! These are tertiary networks.
  4. What You Need to Know on How to Build a Social Media FollowingPut together a tactical plan: You’re going to spend more time up front building a following in your PRIMARY NETWORKS.
    • B2B:
      • 15 minutes a day on LinkedIn
      • Blog 2 times a week on your website
      • Blog once a week on LinkedIn
    • B2C:
      • 15 minutes a day on Facebook
      • 15 minutes a day on Pinterest
      • Blog 2-3 times a week on your website
    • Both: Automate content posting using free tools like HootSuite, Buffer or Dlvr.it to Google+ and Twitter. This could be your re-shared blog posts as well as other related and relevant content of interest to your target market from trusted sources. Use Feedly.com to organize your blog subscriptions.
  5. Search for your target market and follow them on Twitter, Google+ and Pinterest. When you follow someone, they’ll be notified and hopefully, if you’re sharing good content, they’ll want to follow you back. On Twitter, thank people for following you. (That’s the only network where that’s part of its culture.) This should take about 30 minutes a day between all the networks.
  6. Search for and connect with your target market and referral sources on LinkedIn
  7. Share good, relevant content on Facebook. Unfortunately, you can’t search and contact people on Facebook as your business. However, you can start with your own friends and invite them to like our page.
  8. Have both share and follow buttons on your website. Make it easy for people to follow you on the networks and make it easy for them to share your content with their friends. You need to have both social media share and follow buttons on your website

I didn’t mention Instagram, but you should consider it if you’re more B2C and you want to reach the under 40 crowd. Instagram just hit 700 Million monthly active users. Your strategy here will be branded pictures and short videos. SnapChat is for an even younger crowd, under 25. Similar to Instagram, use branded graphics and short videos.

Once you’ve built your social media following, then you are in management, monitoring and maintenance mode. If you’ve mastered the tools, organized your content and got a gist of how each network works, you can manage your social media in 30 minutes a day.

Here are some follower goals for each of the networks for your first month:

  • Facebook: 30 likes so you can start seeing your insights then, 100 so you can start monitoring your competition in “Pages to Watch”
  • LinkedIn: 50 personal connections; 10 followers on your business page
  • Twitter: 100 followers – then you can start getting analytics
  • Pinterest, Google+, Instagram and SnapChate: 10 followers each

At the end of each month, you must review your analytics and insights.

  • Analytics & PlanningOn your website – make sure Google Analytics is setup:
    • Number of visitors and page views
    • Time spent on your site
    • Bounce rate
    • Referral sources: Besides the search engines, which social media networks brought in the most visitors to your site?
    • Conversion rates: How many visitors converted to leads because they clicked on your call-to-action?
  • On each of the social media networks:
    • Number of followers: Have you reached your goal?
    • Most popular posts: Create more of those.
    • Best time to post: When are the majority of your fans and followers online to get the most reach?
    • Follower demographics: Does this match your target market personas?
    • Engagement rate: likes, shares, comments, clicks

Then adjust your strategic and tactical plans accordingly for the next month.

You are probably thinking, “How do I learn HOW to do all this?”

Never fear! Your Social Savvy Solution is HERE!

I’ve got all the classes online from the how-to basics in the Master Class (boot camp) to intermediate (tools & strategy) to advanced (analytics and insights – measuring what’s working and not working). It’s setup in a logical progression with easy-to-follow video classes and demonstration videos so you learn how to do everything the right way.

You learn best practices, the culture of the major networks (Facebook, Pinterest, Instagram, Twitter, LinkedIn, Google+ and YouTube), search engine optimization, blogging and content marketing. Each video is from 15 to 45 minutes long. They’re up 24/,7 so you can watch them at your own time and at your own speed.

All for only $20/m. Full-access to all the videos. Once you get through the basics, you can pick and choose which ones you want to focus on. I upload new, updated videos each month following all the changes and new features from the networks. Cancel at any time. Anywhere else you’ll pay from $25 – $80/m. Why am I less expensive?

My goal is to help the small business owner, like yourself, become social savvy enough to effectively market your business online.

What are you waiting for? Click here to get started now!

Your Social Savvy Solution Members Only

Spring Social Media JumpStart Package: $3500 for doing the “heavy lifting” up-front work. Includes:

  1. Research and planning ($500, regular $675) (1-2 weeks)
  2. Social Media Setups ($500, regular $675) (1-2 weeks)
  3. JumpStart Follower Builder (1 month)
  4. 1 month free online video classes (a $20 value)

Click here for details on the all the services.

Let me do the time-consuming up-front work while you learn how to do it yourself. At the end of the JumpStart, I hand over the reigns. You have 1 month of full-access to all the classes. After that, it’s $20/month for updated videos. (This stuff is constantly changing!)

Billed upfront via Square in 3 payments ($500, 500 and 2500). You can start the online classes with your first payment. Contact me for details. 

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How to Broadcast Yourself to Thousands with 2 Easy, Free Tools

Social Media never ceases to surprise me. I was checking out what was trending on Twitter for a client of mine. I know that usually every Monday is #MondayMotivation. My client just opened a Pilates studio and I’m posting a lot of motivational quotes. What surprised me was on Twitter there was a red “Live” button next to the hashtag #MondayMotivation. Lo and behold, it was a guy live streaming on Periscope using the hashtag #MondayMotivation! What a great, easy, and inexpensive way to broadcast yourself, gain exposure, and build a following!

How to Broadcast Yourself to Thousands with 2 Easy, Free ToolsFirst, notice the red “Live” button next to #MondayMotivation. That was the top trend in the U.S. when I grabbed this screenshot with 139,000 tweets! This guy’s live video was on top! Next, note how many viewers he had at that moment — 186. However, the reach/visibility he’s getting is in the thousands.

What you need to do and get to broadcast yourself:

  • Download the Periscope app to your mobile device and set up an account. Connect your Twitter account.
  • Plan ahead what you’re going to talk about.
  • Invest in a tripod and a clamp for your phone or tablet to avoid shaking.
  • Here are some hashtags that regularly trend on their respective days:
    • #MotivationMonday or #MondayMotivation
    • #TravelTuesday, #TuesdayMotivation
    • #WednesdayWisdom, #HumpDay
    • #ThursdayThought or #ThursdayThoughts, #FridayEve
    • #FridayFeeling, #FlashbackFriday
    • #SaturdayMorning
    • #SundayMorning
  • Be prepared to do impromptu streaming if something is trending that is relevant to your business.

Then there are the holidays, awareness and observance days that usually trend on Twitter also.

A word of caution. Always check to see WHY something is trending before you take advantage of it. Never take advantage of a crisis or negative news item.

If you’re not familiar with Twitter or using Hashtags, I have online video classes on both these free tools right here. Get Started Now!

A year from now you may wish you had started today.

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Top 10 Best Marketing and Social Media News of the Week – 2-3-17

The social media networks are constantly changing and adding new features. It’s up to you to keep up with all these changes to be able to more effectively market your business. Your Social Savvy Solution Members Only club will help you do that without being overwhelmed.

Those of you who purchased either the Boot Camp/Master Class, will get the first 3 months free. Those of you who purchased the Startup Pack will get 2 months free. Watch for emails. Those of you who belong to SCORE, Local First Arizona, the Southwest Veterans Chamber of Commerce or another group and you can still use the coupon code and get 10% the monthly membership dues.

Here are this week’s 10 Best Marketing and Social Media News

  1. How to Stop Overthinking Your Content and Start Writing What Your Customers LoveDon’t Overthink It! That’s something I tell everyone who takes my classes. I had a client once who obsessed on getting the SEO to go from yellow to green and she called me in a panic. It doesn’t have to be perfect. It just has to be good content that your target market will want to read and possibly entice them to buy.
  2. What Should You Do if Someone Attacks You Online? – Unfortunately there are evil, nasty people out there who have nothing better to do in life than to be a pest and make our lives miserable. They are called trolls. Here’s some good advice on how to deal with them. Don’t feed the trolls!
  3. What if Super Bowl commercials were like digital ads? – This week’s “best news” would be incomplete without posting a marketing blog related to the Super Bowl.
  4. This might be Kellyanne Conway’s most ‘alternative fact’ yet – I check what’s trending on Twitter every morning. When I saw “Bowling Green Massacre” trending. I clicked on it thinking it was another crisis or mass shooting only to find that it was Kellyanne Conway who misspoke in an interview. She was trending #1 on Twitter for some time. This is a lesson in getting your facts straight and the power of Twitter to make or break someone’s credibility.
  5. Turning Your Social Media Connections into Clients – I get asked this question a lot. Here are some nice tips on how to do it without alienating anyone.
  6. Do You Know What it Feels Like to Get Hacked? – I do. My site was hacked twice in 2014. Worse that the trolls, hackers are evil and will hack a website just because they can. Some hack to steal email addresses, some for financial gain. In this day and age, if you don’t have anti-hacking insurance on your site like (ad link) Sucuri, you risk having to rebuild everything from scratch.
  7. Facebook’s Testing Out a New Tool to Help You Connect with Like-Minded Users – Oh, boy, is Facebook getting into the dating business?
  8. Online Content: Is Longer Really Better? – This is another challenge: how long should a blog post be?
  9. The 4 Ways to Keep Facebook Group Members Engaged – I’m considering a Facebook Group for the Members Only Club. No selling allowed. It will be to exchange ideas and offer suggestions.
  10. Why There’s No Perfect Time to Post on Facebook – So many “experts” dig through tons of data to come up with the best time to post on social media. It all depends on your business and your audience. The best way to find the best time YOU to post is to look at your analytics and insights once a month. The Analytics class (that’s already there) and the tools class (that will be available in the Members Only Club) will guide you on how to do this.

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Top 10 Best Marketing and Social Media News of the Week 1/20/17

As I’m writing this, I’m watching Donald Trump be sworn in as our 45th President. As expected, in Social Media News, the Inauguration is dominating the social networks. Even on Twitter, @POTUS (President of the U.S.) and @FLOTUS (First Lady of the U.S.) has a transfer of power today. Former President Obama will be @BarackObama and Mrs. Obama will be @MichelleObama. Though Donald Trump will keep his @RealDonaldTrump account. He administration will be using @POTUS and the new First Lady will be using @FLOTUS. All of the prior tweets sent by these accounts will be transferred to @POUTS44 and @FLOTUS44 respectfully. @VP will go to @VP44.

Social Media didn’t come to be until after Obama first took office. He embraced it with doing Google Hangouts, Twitter chats and using other social platforms. Now, President Trump was already using social media mostly because of his TV show, The Apprentice. Moreover, he said recently,

“If the press were honest, which it’s not, I would absolutely not use Twitter. I wouldn’t have to.” ~President Donald Trump

He understands the power of Twitter.

NBC News reporter Kelly O’Donnell reports that transition officials say that while the administration will take control of the @POTUS account, Trump himself will stick to tweeting from his personal account. ~Mashable

And, he has a new secure phone!

Besides the Inauguration, here’s what I found in Social Media News this week….

  1. 5 Local SEO Mistakes to Avoid in 2017 – If you’re a local, brick-and-mortar business, you need read this. When someone searches for _____ “near me”, Google bases the result on the searcher’s GPS and the businesses’ listing on Google. If for whatever reason,  your listing is wrong, you will not come up in the search results! Go to Google My Business to check your location and make sure your listing is complete with relevant keywords and use pictures! If you need help with this, please schedule a coaching session.
  2. 5 Brands Doing Cool Things on Social and What You Can Learn From Them – Nonetheless, keep in mind that these brands have huge marketing budgets. However, strategies and tactics in social media and content marketing that work only need a little creativity and cleverness.
  3. Facebook’s Algorithm Invites Marketers to Step It Up: Here’s Why – Keeping up with Facebook’s algorithm changes (that is what comes up in user’s newsfeed) is a challenge. Despite that, we marketers need to keep up with it otherwise, everything posted on Facebook is wasted. Just posting stuff on Facebook at random or willy-nilly is not going to work. You must have a strategic plan for both content marketing and social media posts.
    Make 2017 Your Best Year Ever!

  4. 6 Reasons Why Your Landing Page Has a High Bounce Rate – A Landing Page is a web page used exclusively to promote an offer and convert a visitor into a lead. It is void of distractions like links to other pages.
  5. 6 UX principles marketers can’t afford to overlook – “UX” stands for “User Experience“. You have to see everything from your potential customers’ point of view.
  6. The Power of Geofencing and How to Add it to Your Marketing [Infographic] – One of my first clients was a restaurant in Chandler near the I-10. The owner asked me if there was a way to have a message pop on their cell phones when they were passing by on the highway. At that time, there wasn’t. Now there is. That’s Geofencing. “Geofencing is a location-based marketing tool that enables more active consumer focus.”
  7. What Is the Difference Between White Hat and Black Hat SEO? – I find it hard to believe that so many years after Google’s first algorithm change (Panda), there are still “SEO services” using Black Hat SEO tactics. It’s important that you, as a small business owner, know the difference. Otherwise, your website can suffer when it comes to SEO ranking! There’s a right way and a wrong way to do SEO. Make sure you do it the right way.

  8. 3 Ways to Find New Opportunities with Google Analytics – Google Analytics may seem daunting to some of you, nevertheless, it’s a very useful, free tool! It’s worth understanding how to use it.
    What You Need to Know About Social Media and Website Analytics
  9. 3 Reasons why you can Safely Ignore your Competitors’ Traffic Metrics – I remember a client once who was in a very competitive industry and she was obsessed with one particular competitor. I can understand how this can waste valuable time. Sure, you should know what your competition is doing in regards to how many blog posts they are publishing each week; how often are they tweeting or how many likes they have on Facebook. Focus on the customer.
  10. 3 Considerations for Increasing Engagement With Your Content – To effectively engage people with your content, you need to understand your target audience.

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10 Best Social Media News this Week 1-12-17

There are many challenges out there in the world of Internet marketing. One of them is that the social media channels and Google, keep making changes. That’s why you need to keep up with the social media news and why I compile this post every Friday. There is so much out there to sort through. Who do you believe? Who is a reliable, trustworthy source? What’s rumor and what’s “fake news”?

How did I learn all this? By reading blog posts, watching videos, taking webinars and knowing which are the best experts out there to read and listen to.

Here are this week’s Best Social Media News….

  1. 6 New Facebook Live Features You Need to Know – Facebook’s launching of Live Video was the greatest accomplishment of 2016. This makes everyone a broadcaster and these updates make a cool feature even cooler!
  2. Ask Yoast: AMP for small business owners – Yoast is the favorite plugin for SEO. “AMP” stands for “Accelerated Mobile Pages”  — a way to enhance websites and improve visibility in Google Mobile Search. If this is too technical for you, send it to your webmaster. If you determine that the good majority of your target market uses a mobile device more often than a desktop, you should look into AMP.
  3. Google confirms rolling out the mobile intrusive interstitials (popups) penalty yesterday (January 10th) – I wrote about this a few days ago and it went into effect on January 10, 2017. If you have an intrusive popup on your mobile site, Google will block it from showing up in Google mobile search. This article goes into detail of some popups which are OK.
    Make 2017 Your Best Year Ever!
  4. Snapchat Versus Instagram Stories: What’s the Difference? – Confession: I’ve tried to avoid using Snapchat. I can’t any longer. I have a new client who wants to reach high school students and Snapchat is it. Guess what? As I’m learning about Snapchat, I will share tips and tricks along the way.

  5. Facebook Ad Specs and Image Sizes [Fully Updated for 2017] – My recommendation is always to try social media marketing without spending any advertising dollars for the first 3-6 months and see how you do. However, if you are opening a new brick-and-mortar location, you might want to invest in some paid advertising on Facebook, Twitter and Instagram.
  6. 86% of U.S. Adults Aged 18-29 Are Social Media Users (Report) – I bet most of you figured this one out already. If you want to reach the younger crowd, you need to use social media properly to be effective.
    What You Need to Know About Social Media and Website Analytics
  7. Twitter, PBS NewsHour to Livestream Inauguration of Donald Trump – And I wouldn’t be surprised if Facebook Live-streams it too! This week, I caught Trump live streaming his press conference on Facebook! Furthermore, this is as history-making as the first televised debate between JFK and Nixon!
  8. 5 Ways to Repurpose Your Popular Social Media Posts – Anything that saves time is a good tip. Here are some ways to recycle your best posts.
  9. Instagram Announces Stories Insights for Business, Ads in Stories – If you determine that doing paid ads in Instagram works for you, you’ll like this new feature. In Instagram, you can’t add links to your website unless you “pay-to-play”.
  10. The One-Two Punch of Authenticity and Strategy – “Strategy without honesty is fraud.” ~Sonia Simone. Moreover, never, ever, dive into social media marketing without a strategic plan.

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