Author name: Giselle Aguiar

Giselle Aguiar is a social media, inbound and content marketing strategist and trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields.

Help! My Facebook Page was Hijacked! What happened? How do I fix it?

Help! My Facebook Page Was Hijacked! How it Happened and What to Do

Has your Facebook page — your business page — been hijacked or hacked? Can you no longer manage it? Do you see some foreign language and posts? Then, yes, you’re a victim of Facebook Page hacking. It’s happening so frequently these days that Facebook is overwhelmed, and when you try to get help from them, […]

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How to grow your social media following and use social media for customer service

Why Social Media is Important for Customer Service

Unfortunately, many business owners ignore social media — especially Facebook and X (formerly known as Twitter) — specifically when it comes to customer service. One of my clients opened a “rage room” in Tempe. When he first opened, someone wanted to book a party and had a question. The contact form on the website gave

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video and social media marketing webinar

Video and Social Media Marketing Distribution Roadmap

Many times, I come across content that is so good and timely that I say, “I couldn’t have done it better myself!” In this post, I’m featuring a webinar presented by the Arizona Commerce Authority (ACA) Small Business Bootcamp with my good friend, Taylor Wellman of Financial Potion. I’ve known Taylor for years, and I

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