social media

What's your online image say about you?

What Does Your ONLINE IMAGE Say About You?

Your online image is everything that’s on the Internet that’s associated with your business. Does your online image say “expert in your field”? Or does it say, “Clueless!”? You might think social media is not really important, but it actually is. In reality, the consumer is searching for information, entertainment, products, and/or services when they

What Does Your ONLINE IMAGE Say About You? Read More »

How to grow your social media following and use social media for customer service

Why Social Media is Important for Customer Service

Unfortunately, many business owners ignore social media — especially Facebook and X (formerly known as Twitter) — specifically when it comes to customer service. One of my clients opened a “rage room” in Tempe. When he first opened, someone wanted to book a party and had a question. The contact form on the website gave

Why Social Media is Important for Customer Service Read More »

Scroll to Top